1. Who This Policy Applies To

This Policy applies to:

• visitors to [DOMAIN];
  
  

• prospects who reach out through our contact form, email, or other channels;
  
  

• clients of Ninth+Main during the course of an engagement.

It does not apply to information our clients collect from their own customers using tools we may help them implement. That information is governed by our clients' own privacy policies.

2. Information We Collect

Information you give us directly. When you contact us, request a proposal, book a call, or become a client, you may provide:

• your name and the name of your business;
  
  

• your email address and phone number;
  
  

• your role and the nature of your inquiry;
  
  

• meeting preferences and scheduling information when you book a call through our embedded scheduling tool;
  
  

• information about your brand, audience, marketing goals, and business context;
  
  

• billing information, where applicable, processed through our payment provider.

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Information collected automatically. When you visit our website, we and our service providers may collect:

• your IP address, device type, browser, and operating system;
  
  

• pages you visit, time spent on the site, and referring URLs;
  
  

• general location information derived from your IP address (typically city or region, not precise location);
  
  

• information collected through cookies and similar technologies — see Section 5 below.

  
  

Information from third parties. We may receive information about you from third-party platforms when you interact with our content there (Instagram, LinkedIn, Meta, TikTok), and from the analytics and marketing tools we use on our site, including Google Analytics, the Meta Pixel, and our embedded scheduling tool.

We do not knowingly collect personal information from children under 13.

3. How We Use Your Information

We use your information to:

• respond to inquiries and proposals;
  
  

• schedule and conduct introductory calls;
  
  

• deliver the services you've engaged us for;
  
  

• send invoices and process payments;
  
  

• communicate with you about your project, account, or our services;
  
  

• improve our website, marketing, and client experience;
  
  

• send occasional updates about our work and offerings (you can opt out at any time);
  
  

• comply with legal obligations and enforce our agreements.

We do not sell your personal information.

4. Who We Share It With

We share information only as needed to run our business and deliver our services:

• Service providers who help us operate — including hosting, email, analytics (Google Analytics), advertising platforms (Meta), scheduling (our embedded booking tool), payment processing, project management, file storage, and CRM tools. These providers are contractually limited to using your information for the purposes we engage them for.
  
  

• Professional advisors — accountants, attorneys, and insurers — when reasonably necessary.
  
  

• Legal authorities when required by law, subpoena, or court order, or to protect our rights and the safety of others.
  
  

• In a business transfer — if Ninth+Main is acquired, merged, or restructured, your information may transfer as part of that transaction. We will notify clients in advance where required.
  
  

5. Cookies and Tracking

[DOMAIN] uses cookies and similar technologies to operate the site, remember your preferences, understand how visitors use the site, and support our marketing. We use the following categories:

• Essential cookies — required for the site to function and for embedded tools (such as our scheduling widget) to load.
  
  

• Analytics cookies — to measure traffic and usage patterns through Google Analytics. This helps us understand which pages and content perform best so we can improve the site.
  
  

• Marketing cookies — through the Meta Pixel, which allows us to measure the effectiveness of campaigns we run on Meta platforms (Facebook and Instagram) and may be used for retargeting visitors with relevant ads.
  
  

You can find more information about how each provider handles your data:

• Google Analytics: https://policies.google.com/privacy
  
  

• Meta Pixel: https://www.facebook.com/privacy/policy

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site work — for example, our scheduling tool may not load. You can also opt out of Google Analytics tracking using Google's browser add-on, and you can manage Meta's ad preferences in your Facebook or Instagram account settings.

We do not currently respond to "Do Not Track" browser signals, because there is no industry-standard implementation. We do honor verified opt-out requests as described in Section 7.

6. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including limited access, secure storage, and encrypted transmission where applicable. No system is perfectly secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed by a breach of those safeguards.

7. Your Rights

Depending on where you live, you may have rights over your personal information, including:

• Access — request a copy of the personal information we hold about you.
  
  

• Correction — ask us to correct information that is inaccurate or incomplete.
  
  

• Deletion — ask us to delete personal information we hold about you, subject to exceptions required by law.
  
  

• Opt out of marketing — unsubscribe from marketing emails through the link in any message, or by writing to us.
  
  

• Opt out of "sale" or "sharing" — California residents have the right to opt out of the sale or sharing of personal information. As stated below, we do not sell personal information; we do use third-party advertising and analytics tools (including Google Analytics and the Meta Pixel) that, under California law, can constitute "sharing" for cross-context behavioral advertising. You can opt out by writing to team@ninthxmain.com.
  
  

To exercise any of these rights, contact us at team@ninthxmain.com. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling certain requests.

You have the right not to be discriminated against for exercising your privacy rights.

8. California Residents (CCPA / CPRA)

If you are a California resident, you have the rights described in Section 7, plus the right to know:

• the categories of personal information we have collected about you;
  
  

• the categories of sources from which we collected it;
  
  

• the business or commercial purpose for collecting it;
  
  

• the categories of third parties with whom we share it.

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, phone, IP address), commercial information (services inquired about or purchased), internet or network activity (browsing on our site), and professional information (your role and business). We collect this information from you directly, from your interaction with our site, and from analytics and advertising service providers including Google Analytics, the Meta Pixel, and our embedded scheduling tool.

We do not sell personal information. We may "share" personal information for cross-context behavioral advertising as that term is defined under California law, primarily through the Meta Pixel.

To exercise your California privacy rights, write to team@ninthxmain.com.

9. International Visitors

Ninth+Main is based in the United States. If you visit our site or engage us from outside the US, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country. By using the site or engaging us, you consent to that transfer.

10. Retention

We keep personal information only as long as we need it for the purposes described in this Policy, plus any period required by law (for example, tax and accounting records). When information is no longer needed, we delete or de-identify it.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we'll update the Effective Date above. Material changes will be communicated through the site and, for active clients, in writing.

12. Contact

Questions about this Policy or your privacy rights?

Ninth and Main LLC
Address available upon written request
team@ninthxmain.com